CORONAVIRUS CUSTOMER UPDATE - Cannon Kirk Homes sales offices and show homes are open again on a strictly pre-book appointment basis read more

Coronavirus Notice

The health and safety of our customers and colleagues continues to be of utmost importance to us and we are continuing to monitor the developing situation closely while following all government and public health guidelines.

 

OUR SALES OFFICES & SHOW HOMES ARE OPEN AGAIN

The Sales Team is now arranging viewings on a strictly pre-booked appointment only basis, to enable social distancing and cleaning regimes to keep the public and our staff safe.

The health and safety of our customers and colleagues continues to be of utmost importance to us and we are continuing to monitor the developing situation closely while following all government and public health guidelines.

 

CONTACT OUR SALES TEAM

To book an appointment, please get in touch with the relevant Sales Office below. Also, if you have an enquiry about your purchase, or are interested in finding out more about our available plots, are sales team are on hand to help you over the phone or via email.

Romans Walk – 01472 852 212  romanswalk@cannonkirk.co.uk

Willow Green – 01354 656810   willowgreen@cannonkirk.co.uk

Highfields Prior at Highfields – 01353 771 580  highfieldsprior@cannonkirk.co.uk

Lowfield Crescent at Highfields – 01353 862651  lowfieldcrescent@cannonkirk.co.uk

 

ONGOING CARE FOR HOMEOWNERS

All customer care calls and emails will continue to be responded to as normal during this period.
To allow us to prioritise those with emergency requirements , whilst safeguarding the wellbeing of all, we will be suspending all attendance to non-essential meetings and repairs, in accordance with UK Government advice. Cannon Kirk will continue to attend emergency situations where necessary, taking all required and recommended precautions to ensure the continuing safety of our customers and workforce.

Please note that any defect reported during this period will be recorded on your plot file. Providing that you have reported the issue within the initial two year warranty period, we will address it when the situation improves, regardless if the warranty expires in the intervening period.

Please continue to directly report all enquiries and concerns to your Customer Care Manager to ensure that they are promptly and accurately registered and can be addressed with the appropriate urgency. The details of your Customer Care Manager will have been provided within your Handover Pack at legal completion. If you have any issues accessing this information, please contact the Sales Advisor relevant to your development. Contact details can be found on the development pages of our website.

 

MOVING FORWARD TOGETHER

We will continue to monitor the evolving situation to enable us to quickly respond as needed. As part of this process we will ensure we maintain our core services to our customers. We will keep our website updated with amended procedure guidance if the situation changes.

 

Thank you again for your continued support and understanding at this time.

STAY SAFE!