Coronavirus Notice

OUR SALES OFFICES & SHOW HOMES REMAIN OPEN

The Sales Team are arranging viewings on a strictly pre-booked appointment only basis, to enable social distancing and cleaning regimes to keep the public and our staff safe. Please see an appointment guide and new opening times below.

The following safety measures are now required for all visitors to our sites:

• Viewings will be by appointment only

• Visitors will need to be financially qualified and be in a position to proceed with a purchase before they visit

• Visitors will be asked to wear a suitable face covering

• When visiting we ask that you avoid touching surfaces where possible and wash your hands regularly or use hand sanitiser / wear gloves

• Social distancing will be required at all times

SALES TEAM CONTACT DETAILS AND NEW OPENING TIMES

Highfields Prior

Please call 01353 862 651 to make an appointment or email: highfields@cannonkirk.co.uk

Address: Grange Lane, Littleport, Ely CB6 1HW

Opening times: Thursday to Monday, 10am to 5pm.

Highfields Square

Please call 01353 862 651 to make an appointment or email: highfields@cannonkirk.co.uk

Address: Highfields Drive, Littleport, Ely CB6 1GA

Opening times: Thursday to Monday, 10am to 5pm.

Romans Walk

Please call 01472 852 212 to make an appointment or email: romanswalk@cannonkirk.co.uk

Address: North Kelsey Road, Caistor, Lincs LN7 6SF

Opening times: Thursday to Monday, 10am to 5pm.

Willow Green

Please call 01354 656 810 to make an appointment or email: willowgreen@cannonkirk.co.uk

Address: Willow Green, Gaul Road, March PE15 9RQ

Opening times: Thursday to Monday, 10am to 5pm.

The health and safety of our customers and colleagues continues to be of utmost importance to us and we are continuing to monitor the developing situation closely while following all government and public health guidelines. You can find the latest Government guidelines, here: link

ONGOING CARE FOR HOMEOWNERS

All customer care calls and emails will continue to be responded to as normal during this period.

To allow us to prioritise those with emergency requirements , whilst safeguarding the wellbeing of all, we will be suspending all attendance to non-essential meetings and repairs, in accordance with UK Government advice. Cannon Kirk will continue to attend emergency situations where necessary, taking all required and recommended precautions to ensure the continuing safety of our customers and workforce.

Please note that any defect reported during this period will be recorded on your plot file. Providing that you have reported the issue within the initial two year warranty period, we will address it when the situation improves, regardless if the warranty expires in the intervening period.

Please continue to directly report all enquiries and concerns to your Customer Care Manager to ensure that they are promptly and accurately registered and can be addressed with the appropriate urgency. The details of your Customer Care Manager will have been provided within your Handover Pack at legal completion. If you have any issues accessing this information, please contact the Sales Advisor relevant to your development. Contact details can be found on the development pages of our website.

CONSTRUCTION

Construction will continue on site.

MOVING FORWARD TOGETHER

We will continue to monitor the evolving situation to enable us to quickly respond as needed. As part of this process we will ensure we maintain our core services to our customers. We will keep our website updated with amended procedure guidance if the situation changes.

Thank you again for your continued support and understanding at this time.

STAY SAFE!